live spot prices:
Gold Ask$1,860.41$-20.71
Silver Ask$22.38$-0.46
Platinum Ask$922.95$-2.39
Palladium Ask$1,290.00$0.00

Payments

What payment methods do you accept?

How do I place an order by bank wire?

How do I place an order by paper check?

Do you hold checks, cashier’s checks, and money orders?

Do you have minimum or maximum order sizes?

How will I know if my payment was received?

What is bitcoin?

What is your check cancellation policy?

Why do you need credit/debit card information for paper check and bank wire payments?

When will I get the information to complete my paper check or bank wire payment?

Can I change my payment method?

Did my bitpay transaction go through?

Why is my Bitcoin Order Underpaid?

My Bitcoin order didn’t complete. How do I get my money back?

Do you take other cryptocurrencies?

What forms of money orders do you accept?

How do I pay with Bitcoin?

What happens if I forgot to include my order number on the memo line of my check?

What will happen to my check if it arrives after I switched to credit card?

Do you accept international payments?

Why is there no money order option at checkout?

How do I pay with Ethereum?

How do I check out using an ACH?

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Mon-Fri 8am-6pm CST

Frequently Asked Questions

Quick answers to common questions

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