What if my order shows delivered but I did not receive it?

Please note that JM Bullion will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance cease the moment the package is signed for or left at the specified delivery address. Any issues or problems with a shipment MUST be reported to JM Bullion within two (2) calendar days of recorded delivery, else JM Bullion may deny any claim.