What is Klarna?

Klarna is a service that pays JM Bullion upfront, allowing customers’ orders to be processed and shipped immediately, while the customer makes payments to Klarna over time.

How do I pay with Klarna?

There are three different payment options through Klarna.

• – Pay in Full – pay for the full amount of your order.
• – Pay in 4 payments – split the order into 4 interest-free payments, paid automatically every 2 weeks. The maximum purchase amount is $4000.
• – Monthly payments – cost is spread over smaller monthly payments (typically 6 months). The minimum purchase amount is $35 and maximum purchase amount is $30,000. You can find more information about Klarna here.

How are Klarna refunds issued?

All refunds are processed through Klarna. You can find more information about refunds here.

What happens when Klarna declines my application?

If Klarna declines your application, an order is not executed in our system. You will have to place a new order and choose a different payment method.

How do I know if my Klarna transaction was successful?

Klarna will instantly notify you that your transaction was successful and redirect you back to our Checkout page to finalize your purchase. Klarna will also send you an email notification of the successful transaction.