JM Bullion fully insures all its shipments. Should anything happen while your package is in transit to you, it will be covered by our insurance policy subject to the conditions set forth in this Section 13 of our Terms and Conditions. Please read this section of the Terms and Conditions carefully.
If we determine the package is lost or damaged, we file a claim. We reserve the right to re-ship your items or refund your money at our discretion.
“This is a nice looking 10oz silver bar. It would have been nice if the manufacturer (NTR Metals) was stamped somewhere on the bar. NTR Metals is a highly reputable global precious metals refinery, but nowhere is this indicated on the bar. It is just a generic looking bar that could have been minted anywhere. Its purity is not backed by a mint marking. This diminishes its value somewhat in my opinion.”