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Monday-Friday 8-6 CST 1-800-276-6508
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Accepts Visa, MasterCard, Bitcoin, Paypal
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Monday-Friday 8-6 CST 1-800-276-6508

Live Spot Prices:

Spot Prices:
Gold Ask 1,251.65 0.92 Open: 1,251 High: 1,252 Low: 1,249
Silver Ask 15.94 0.01 Open: 15.93 High: 15.94 Low: 15.89

My order was canceled because there was an issue with my address. What does that mean?

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  • My order was canceled because there was an issue with my address. What does that mean?
It means your order was canceled because the address provided did not match the address linked to your card. When you pay with a credit/debit card, your billing and shipping addresses must be the same, and they must be an exact match to the billing address your card issuer has on file. To protect our customers and ourselves, we cannot avoid this security measure.

 

Orders canceled due to address verification issues cannot be reinstated. You will have to place a new order with the corrected billing information. When reordering, we suggest you copy your address exactly as it appears on your bank statement. Another alternative is to pay for your new order with a paper check, bank wire, or bitcoin. When using one of these payment methods, your billing and shipping addresses do not have to be the same.

in After Ordering