My credit card order was canceled because there was an issue with my address. What does that mean?
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- My credit card order was canceled because there was an issue with my address. What does that mean?
Your order was likely cancelled due to the address you entered not matching your credit card billing address. Orders canceled due to address verification issues cannot be reinstated. You will need to place a new order with the corrected billing information. When reordering, we suggest you copy your address exactly as it appears on your credit card statement. Please note that if you wish to ship to a different address than your credit card billing address, you may contact us after your order is placed to change the address. Another alternative is to pay for your new order with a paper check, bank wire, or bitcoin. When using one of these payment methods, your billing and shipping addresses do not have to be the same.