Please note that base shipping and insurance, on all JMB orders, is absolutely free. Customers can utilize our free shipping methods or elect to upgrade their shipping method upon checkout. Unfortunately, at this time, we only can ship to USA addresses (including PO Boxes and military addresses).
Once you add products to your cart and proceed to checkout, you will see your free shipping method, as well as optional shipping method upgrades at the bottom of the checkout screen. Our typical free shipping methods can be seen below:
- Orders between $100 and $499.99: Free Shipping and Insurance (Typically USPS First Class Mail or USPS Priority)
- Orders between $500 and $2,999.99: Free Shipping, Insurance, and Signature (Typically USPS Priority or UPS 2-Day Air)
- Orders $3,000+: Free Shipping, Insurance, and Signature (Typically UPS 2-Day Air)
Please note that although the methods listed above are typical for the vast majority of orders, they aren’t hard-fast. Depending on your delivery address, contents of your order, and other variables, you may receive a different shipping method than what is listed above. Please rely on the shipping method displayed during checkout and on your invoice as the final method.
Please Note: All orders over $500 will be shipped “Signature Required” at no additional charge (orders less than $500 are sent without signature required unless you upgrade your shipping method at checkout). UPS packages over $500 are shipped “Adult Signature Required”, meaning that someone over 21 years of age will need to be home to sign for the package.
When mailing valuable precious metals, discretion and protection are key. Your products are securely wrapped in protective packaging, then placed in the shipping parcel along with packing material to prevent the products from shifting during shipping.
Our labels, return address, and packaging do not give any indication of the valuable contents of the package, so you can rest assured that your packages will arrive safe and sound.
When you place an order at JM Bullion, you can track your order’s progress from the time of creation until your products are delivered to your doorstep. As soon as your order ships, typically within 1 business day of cleared payment, you will receive an email notification of shipment including your USPS or UPS tracking number.
You can then follow along either in your My Account area at JMBullion.com, or by inputting the tracking number into the tracking tools at USPS.com or UPS.com. Our customers are fully informed of the location of their metals at all times between the package being picked up at our facility by the carrier and final delivery.
More About Shipping Insurance
To ensure complete customer confidence, every single package we ship is sent with full shipping insurance. This means that in the extremely unlikely case your package is lost or damaged in transit, you will receive a full refund of the purchase price. Please note that our insurance policies only extend to packages in transit — once the carrier obtains a signature or completes the delivery confirmation, our coverage ceases.
When ordering from JM Bullion, you can be sure that your products are fully covered from our doorstep to yours. Please contact us if you have any questions about our shipping or insurance.