We enable investors to purchase bullion they physically hold, as opposed to merely owning on paper. Since our founding, we have been the industry price leader and continue to exceed expectations through our weekly sales, fast shipping, and award-winning service. Our corporate headquarters and contact center is located in Dallas, Texas.
JM Bullion offers a vast array of gold, silver, copper, platinum, and palladium products.
With an average inventory carry in the tens of millions, we are able to sell in-stock items only and satisfy even the largest of clients. We focus on the most important products to minimize overhead and unnecessary bloat. This lets us charge less over spot than our competitors while maintaining healthy stock levels on everything we carry.
There are never any sales tax or shipping charges applied to your orders.
All quantity and payment method discounts are automatically applied to your cart. As the spot price changes, so do the prices of our products. This happens in real-time, so you can rest assured you won't find any surprises at checkout. For further details on our pricing click here.
We're proud of our service ratings. In 2016, JM Bullion won the Bronze Stevie Award for Customer Service Department of the Year.
Our friendly Texas-based support staff is available from 7:00 a.m. to 8:00 p.m. Monday-Friday, and 9:00 a.m. to 1:00 p.m. Saturday CST. We answer most inbound calls within 20 seconds or less. We're also happy to assist by email or chat. JM Bullion has an exemplary customer support team. Don't take our word for it though, check with the 70,000 + customers that took the time to refer us.
In today's retail environment fast shipping is a must.
Upon clearance of payment, we ship orders within 1 business day. The bulk of our orders ship the same day of clearance from our distribution center, and we give you the option to select USPS or UPS at checkout. All orders from JM Bullion are fully insured in transit against loss, damage, or theft. For further details on our shipping policies click here.
Your information is kept secure through our 256-bit SSL encryption, certified by Verisign.
To verify your secure connection, notice the "https://" addresses of all our checkout pages. We never have access to your credit/debit card information, as it is processed securely by Authorize.net following the most stringent PCI-compliant standards. We ship using discrete packaging, and there is no indication whatsoever of the contents within on the outside of the package.