JM Bullion makes every effort to offer the lowest available prices on gold and silver products. Our prices are listed at exceptionally small mark ups, and we constantly ensure that we have the best prices possible along with a variety of products to choose from. If you are able to find better prices anywhere, on any listed item, simply give us a call.
There are absolutely no hidden fees or charges on any order that is placed with JM Bullion. The prices listed are the prices you will pay. There is no “service charge” or “commissions” or anything else. You will receive the listed price plus applicable shipping charges, and never anything additional.
We answer your phone calls right away, we respond to emails in a timely manner, and if we miss any attempt at contact we will get back to you as soon as possible. You will even be provided with both direct and cell phone numbers of any sales representative so that you have a contact at all times. We know as well as anyone that personal contact is imperative, and we don’t want you to feel like you are ever more than a phone call away from reaching us.
Our website states that we have the best prices online, and if we don’t, give us a call to match. We will match all legitimate competitor pricing, granted it meets the following conditions:
- The competitor pricing MUST be for timely delivery. We will not match a competitor who is forward selling products, given our products are in stock for immediate shipment.
- We MUST see a finalized quote, including delivery and insurance, relative to spot price. Due to the price fluctuations in our business, all price matches must be relative to spot price, and also include the same caliber of shipment and insurance that we provide on all orders.
To qualify for a price match, please call us at 800-276-6508 or email us the competitor’s quote, including current spot price, to email@example.com.
Our Pricing Structure
Here at JM Bullion, all of our products are priced in accordance with the live spot prices of gold and silver. We use an up to the second data-feed from Xignite.com to ensure our spot prices are always as accurate and up-to-date as possible.
Each of our product’s prices are based on the spot price of the metal plus a small premium. Our premiums over spot price are the absolute lowest in the retail industry, and we also offer quantity discounts on virtually all of our products. In addition, if you choose to pay for your order using a paper check or bank wire, we offer a further 4% discount over our normal prices.
When you look at our product pages you will see our current prices as well as quantity discounts and payment method discounts. Note that these prices are “fluid” and are constantly changing based on the latest spot price of each metal.
“Locking in” Product Prices
Since the spot prices of gold and silver, and thus our product prices, change so often, we can’t “lock” in your prices until you reach our checkout page. As soon as you advance from our Shopping Cart to Checkout, your product prices will be locked in for 10 minutes.
Virtually all of our customers complete the simple checkout process within the allotted 10 minute timeframe, but if you don’t, don’t worry. You will not be interrupted during checkout – you will just have to approve new, up-to-date prices before finalizing your order.
By locking in your prices before checkout, as well as allowing you to approve/decline updated prices if you exceed the 10 minute checkout period, we ensure that a customer is never charged more than expected.
If you have any questions at all about our pricing or checkout process, please feel free to contact us for more info.