In order to keep up with growing demand, as well as increase our fulfillment speed and accuracy, we are moving our shipping to a new state-of-the-art fulfillment center, located in Las Vegas, Nevada, over the July 4th weekend. Our new facility will ultimately enable us to offer same-day shipping to a much larger percentage of our customers, and will improve our level of service for everyone.
During this initial moving phase we want to thank you for your patience while we close our existing facility, transport our inventory, and work out the kinks in our new facility. The timeline for this transition is as follows:
7/1/2015 (Wednesday) – Last day of shipping in our current facility. Orders due to ship 7/1 or sooner will process as normal.
7/2/2015 (Thursday) – 7/6/2015 (Monday) – Facility is closed for move. No shipping will occur.
7/7/2015 (Tuesday) – New facility scheduled to open and begin shipping. Please bear with us throughout the week as we catch up from the move and work out the kinks in the new facility. While we do not anticipate any major issues, there likely will be slight delays to our normal service for the remainder of the week.
Throughout July, keep your eyes posted for new shipping policies and methods, providing JM Bullion customers with the absolute fastest processing and transit times in the industry. For any questions or concerns, feel free to reach out to our customer care department at 1-800-276-6508.
Thanks again for your patience. We look forward to fulfilling your orders faster in the future!