Among the many factors that contribute to JM Bullion’s exceptional customer service is our swift delivery of your package. We continue to set new industry standards by packaging and shipping your order within 1 business day after the clearance of your payment and we are able to accomplish this through our quick and efficient order processing system. Unlike many other online dealers, the merchandise we list is already on hand and in stock, so all we have to do is wait for the customer’s payment to clear before adding it to our shipping queue, where it will be immediately packaged and sent out for delivery. The simplicity of this process enables us to complete this task within 24 hours of payment clearance.
In contrast, many of our competitors employ a more cumbersome system, which they must wait for an order to be placed, before actually stocking their inventory. While this practice saves money on storage space and decreases the risk of unsold inventory, it comes at the expense of the customer’s time and satisfaction. Precious metal dealers who practice this method of operation have to wait for their inventory to arrive before they can ship, which can add days to the delivery time or even weeks if they are dealing with a foreign distributor. When the merchandise finally arrives to their facilities, it may still have to wait another couple of days with a backlog of other orders before it is finally packaged and shipped, also resulting in a longer shipping and handling period.
This being said, there are two primary components that determine the delivery time of a package: method of payment and shipping service. The customer’s selected method of payment will determine the length of time it takes for a payment to clear before the order is added to the shipping queue. Following that step, the shipping service they select will determine the speed with which the carrier delivers their package.
Customers who select credit/debit card or PayPal as their form of payment will have briefest clearance periods. Credit/Debit Card and PayPal payments clear immediately once the transaction is completed. (The only exception is for first time customers who must undergo manual screen, but these are typically finished within 1 business day.)
Bank wires offer the next fastest clearance times since they are processed the instant we receive them. However, it can take up to 2 business days for us to receive a wire transfer, depending on how fast the customer’s bank can wire the necessary fund.
Payments made with paper checks require the most time to clear. Upon the receipt of your check, we require a 4-6 day mandatory clearance period to ensure that the check is legitimate. In addition to this processing period, customers have to take into account the time it takes for their check to arrive by mail. Theoretically, it can take 5-16 business days for a check payment to clear from the time of purchase.
After their payment has cleared, customers will also have to factor in their chosen shipping method to determine how long it will take their order to arrive. Premium shipping services can ensure that the package arrives in as little as 2 days after payment clearance while base economy shipping services can take as long as a month. Overall, the total time it can take for your package to arrive from order placement to delivery will usually be anywhere from 5 days to 2 weeks, however, in some rare cases it can take up to 6 weeks.