The Accounts Receivable Representative/Billing Support position is responsible for processing payments and providing billing support through customer service. Primary duties include:
Billing
- Paper check, bank wire, and credit card customer payment processing
- Keeping daily records and reconciliations of customer payments
- Canceling unpaid customer orders
- Correcting inaccurate customer payment amounts and/or methods
Customer Service
- Assist customer service and customers with billing related questions, via phone and email
- Perform customer billing requests and troubleshooting
This position regularly assists/advises customer service representatives on billing concerns. A qualified candidate for the Accounts Receivable position should have a bachelor’s degree in business, strong attention to detail, highly organized, and proficient in the Microsoft Office Suite, especially MS Excel. Related experience is preferred.